LITTLE EXTRA = BIG DIFFERENCE
Contact Us: +1.919.360.4702
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Welcome to 9 INCH MARKETING

The average distance between the brain and the heart is 23 centimeters. It represents the longest and hardest nine inches in marketing. Winning hearts and helping you make that journey is our mantra.

We create brand advocates. We'll help you build programs that enhance both employee and customer experience. Using our proprietary approach to create custom solutions suited to your needs and objectives.

We're passionate about helping businesses become talkable by design. Implementing programs that drive differentiation, increase satisfaction / retention, build culture and promote positive word of mouth.

"In business you do must do something that's above and beyond what's expected. Phelps shows the ingredients behind creating signature extras that are unconventional and innovative. Every business should be asking themselves,
"What's our Purple Goldfish?"

-Tony Hsieh
NY Times Bestselling author of
"Delivering Happiness" and CEO Zappos.com

Writing/Speaking

Stan Phelps is an experience architect, author, professor and popular keynote speaker on the future of customer experience, employee engagement and loyalty marketing.

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Workshops/Seminars

Engaging the creativity of your team. Let us design a custom interactive group workshop or seminar to illustrate marketing concepts, provoke dialogue and spark solutions.

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Strategy/Consulting

Helping create solutions. Experiences that are memorable, meaningful and on-target. Driven by client objectives and inspired by bold vision, we can help you craft programs that win big.

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